Cru & Cellar

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Winery hospitality staff in aprons sit on folding chairs in a storage room during a meeting while a manager stands at the front.
Hospitality manager Craig Duhamel addresses tasting room staff at a meeting in Napa Tuesday. Cru & Cellar

Tasting Room

Hospitality Manager Assures Staff Tip Pool Will Be Sorted Out By Q3

Quarter's year unspecified; tacos announced.

Addressing a staff meeting with what witnesses described as tremendous warmth Tuesday, hospitality manager Craig Duhamel assured tasting room employees that the outstanding questions about the tip pool would be fully resolved by the third quarter, a quarter he notably did not specify the year of, sources reported. “I hear you, and I want you to know that this is a priority for me personally,” said Duhamel, who has now been personally prioritizing it since 2023. “There’s a lot of moving parts. Finance is looking at it. We want to get this right, because you all deserve to have it done right rather than done fast.” Duhamel then announced that the team had crushed its club signup goal and that there would be tacos.